Outsource Customer Support Services
Hutchbug provides the same support and efficiency of onsite personnel. Your employment cost will be a fraction of the amount you currently pay. We assist small business owners by offering much needed help at an affordable price. We provide outstanding customer service, dedication, and reliability.
Strategic Planning
It is necessary to create a plan that will help our clients reach their goals. We speak with the stakeholders and formulate a plan. We analyze each clients situation to determine strengths and weaknesses in operations. Together we create short term and long term goals.
Customer Service Development
Every business is different so our approach for support will be different. We can create a customized process to make your support more effective and efficient.
Team Building
Acquiring the necessary team for each project is our speciality. Sometimes a customer may need support in mulitple languages or someone who needs to fit a certain demographic. We provide team members that have the right skill set to get the job done. Contact us with your request!
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Not just another call center
Hutchbug Solutions is not an ordinary call center. We provide order processing, data entry, virtual assistance, and offers a wide variety of service to give your business the personnel it needs at affordable rates.
PHONE SUPPORT
Now is a great time to get help with your calls. We can process both inbound and outbound calls for your business. We can provide IVR's, customize hold music, and even cloak the caller id to appear like your number for outbound calls.
CHAT SUPPORT
Hutchbug can offer custom chat support for your business. Allow our reps to field questions regarding your business. We can customize our chat software with your logo, reps pictures, and expansive color selection.
SMS/TEXT SUPPORT
Getting information to or from customers has never been easier. We can text your customers on your behalf as well as receive information from them. We can help update records, get survey information, and even remind customer's of appointments.
VIRTUAL ASSISTANT
Do you need help with clerical task around your office but don't have time or a large budget to hire someone? Hutchbug will provide a personal virtual assistant that will work on assignments for your business. PVA's can work as little as 5 hours a week or as many as 40.
EMAIL SUPPORT
If you inbox is piling up constant emails, contact us today. We can process emails for your business each day. We can work with you to customize templates and Frequently Asked Questions to simplify this process.
SOCIA MEDIA SUPPORT
Business has grown to embrace social media as a huge area to market products and services. It is important to respond to each inquiry your business receives to convert sales. Don't miss another message today. Let Hutchbug respond to your customers!
